As a client of Extrado Accountants & Advisors, the protection of your data and personal information is very important to us.
We have taken another step towards tighter security by implementing an application called “ATO SmartDocs”. This application will enable us to deliver ATO correspondence (such as a notice of assessment) to you digitally and, more importantly, securely.
The email you will soon start to receive from us will look different to the email you would have received in the past so we wanted to give you a heads up that it is not a scam!
Rather than the document being attached in the email or uploaded to a portal, there will be a link to the document instead. For added security, you will also receive an SMS with a security pin which you will need to enter to access the email link.
What can you expect?
When you receive electronic mail from the ATO, you will receive a text (SMS) message from us. This will advise you to log into your email account and use the 6-digit code in the text message to access your mail.
Note, our system can only send mail digitally if we have a valid email and mobile number for you.
If your details have changed, please contact our office to update your records.
What are the benefits?
How can Extrado help?
If you have any questions in relation to our new ATO mail system, please do not hesitate to contact us.